FAQs
What does an ELLE COLLECTIVE membership include?
How much does an ELLE COLLECTIVE membership cost?
Which payment methods do you accept?
When will I be charged for my membership?
What happens if I already have an ELLE print or digital subscription?
Can I become a member if I’m not located in the United Kingdom?
Can I purchase a membership as a gift?
Where can I find your privacy policy and terms of membership?
How do I cancel my membership?
If I cancel my membership, do I still keep my membership benefits?
If I cancelled my membership previously, how can I sign up again?
Now that I’m an ELLE COLLECTIVE member, how do I sign in?
Where do I find my Customer Number?
My Customer Number isn’t recognised. What should I do?
How do I update the payment or delivery information associated with my membership?
Can I pause my membership?
I’m having trouble signing in. What should I do?
How do I receive the weekly ELLE COLLECTIVE newsletter?
I haven’t received my Founding Member reward, the ELLE Advent Calendar. What should I do?
Where can I find my member benefits?
How do I contact the ELLE COLLECTIVE Customer Care team?